Frequently Asked Questions

Find answers to common questions about our recovery services

General Questions

We use advanced blockchain forensics, global partnerships with law enforcement, and expert investigators to trace and recover lost or stolen digital assets. Our process includes initial consultation, investigation, recovery planning, and execution.

Absolutely. We operate under strict confidentiality agreements and use enterprise-grade encryption for all communications. Your privacy and security are our top priorities.

Timeline varies by case complexity. Simple recoveries can take 2-4 weeks, while complex cases may take 2-3 months. We provide regular updates throughout the process.

Recovery Process

We maintain a 92% success rate across all our recovery services. Our global network and advanced tools give us a significant advantage in tracking and recovering assets.

We work on a contingency basis for most cases, meaning we only charge a success fee when we recover your assets. Initial consultation is completely free.

We typically need transaction IDs, wallet addresses, communication with scammers, and any relevant documentation. Our team will guide you through what's needed for your specific case.

Technical Details

We support recovery for Bitcoin, Ethereum, USDT, and over 100 other cryptocurrencies. Our tools and partnerships cover most major blockchain networks.

Yes, we have specialized tools and methodologies for tracing transactions through DEXs, bridges, and DeFi protocols.

Our advanced forensic tools can trace through multiple mixing services and layers. While more complex, we have successfully recovered funds from even sophisticated laundering attempts.

Legal & Compliance

Yes, we have established relationships with financial crime bureaus and law enforcement agencies across 50+ countries, allowing us to coordinate recoveries through official channels.

Absolutely. We operate within legal frameworks and work directly with law enforcement when needed. All our methods are compliant with international laws and regulations.

Yes, we provide comprehensive forensic reports and evidence packages that are admissible in court. We can also serve as expert witnesses if needed.

Cost & Payment

We typically charge a percentage of recovered assets, with no upfront fees for most cases. The exact percentage depends on case complexity and is discussed during consultation.

No, we believe in complete transparency. All fees are discussed and agreed upon before we begin any work. You'll never be surprised by hidden charges.

If we cannot recover your funds after thorough investigation, you owe nothing. We only get paid when we successfully recover your assets.

Still Have Questions?

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